Privacy Policy

1. Introduction

This Privacy Policy describes how Smart Edge Technologies ("we", "us", "our") collects, uses, and shares information when you visit smartedgedigital.com or engage our services.

2. Information We Collect

Information you provide

• Contact information you submit through forms (name, email, phone, company).
• Project details and any information shared during an engagement.
• Billing information when you become a paying client.

Information collected automatically

• Standard log data such as IP address, browser type, referring pages, and timestamps.
• Cookies and similar technologies used for site functionality and analytics (see our Cookie Policy).

3. How We Use Information

• To respond to inquiries and deliver requested services.
• To send service-related communications (e.g., proposals, invoices, project updates).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our legitimate business interests.

4. Legal Bases

We process personal information based on your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate business interests.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us operate our business (e.g., hosting, analytics, payment processors), under confidentiality obligations.
• Authorities when required by law or to protect our rights.
• A successor entity in connection with a merger, acquisition, or sale of assets.

6. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, information is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. To exercise these rights, contact us at sales@smartedgedigital.com.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

If you access our services from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

10. Children's Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

12. Contact

Questions or requests about this Privacy Policy can be sent to sales@smartedgedigital.com.